Privacy policy

This Personal Data Privacy Policy (hereinafter referred to as the Privacy Policy) applies to all information about the User which the Arsus group web-site, located on the domain name https://arsusgroup.com/ , may get in the process of using the web-site, programs and products of the web-site.

1. DEFINITION OF TERMS

1.1 The following terms are used in this Privacy Policy:
1.1.1. The Web-site Administration shall mean the authorized web-site management employees acting on behalf of Arsus Group, OOO, who arrange and (or) process personal data, as well as determine the purposes of personal data processing, the composition of personal data to be processed, actions (operations) performed with personal data.
1.1.2. The Personal Data shall mean any information relating directly or indirectly to a specific or identifiable individual (personal data subject).
1.1.3. The Personal Data Processing shall mean any action (operation) or set of actions (operations) performed with personal data with or without the use of automation tools, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.1.4. The Personal Date Privacy is a mandatory requirement for the Operator or other person who has access to personal data to prevent their dissemination without the consent of the personal data subject or other legal grounds available.
1.1.5. The Web-site User (hereinafter referred to as the User) shall mean a person who has access to the Web-site via the Internet and uses the Web-site.
1.1.6. The Cookies shall mean a small piece of data sent by a web-server and stored on the user's computer, which the web-client or web-browser sends to the web-server each time in an HTTP request when trying to open a page of the corresponding web-site.
1.1.7. The IP address shall mean a unique network address of a node in a computer network built using the IP protocol.

2. GENERAL PROVISIONS

2.1. When the User uses the web-site, it shall mean that he/she accepts this Privacy Policy and the terms of processing of the User's personal data.
2.2. If the User disagrees with the terms of the Privacy Policy, he/she must stop using the web-site.
2.3.This Privacy Policy shall apply only to the Arsus Group web-site. The Web-site does not control and is not liable for third-party web-sites to which the User may go by clicking on the links available on the web-site.
2.4. The Web-Site Administration does not verify the accuracy of the personal data provided by the web-site User.
 
3. SUBJECT OF PRIVACY POLICY
 
3.1. The Personal Data allowed for processing under this Privacy Policy are provided by the User by filling out the registration form on the Arsus Group web-site page and include the following information:
3.1.1. the Use's surname, name, patronymic;
3.1.2. the User's contact phone number;
3.1.3. e-mail address.
3.2. The web-site protects the Data that are automatically transmitted during the viewing of ad blocks and when visiting pages with the statistical script of the system installed ("pixel"):
• IP адрес;
• information from cookies;
• information about the browser (or other program that provides access to the display of advertising);
• access time;
• the address of the page where the ad block is located;
• the referer (address of the previous page).
3.2.1. The web-site collects statistics about the IP addresses of its visitors. This information is used to identify and solve technical problems.

4. PURPOSES OF COLLECTING USER'S PERSONAL DATA

4.1. The Web-site Administration may use the User's Personal Data for the following purposes:
4.1.1. Providing the User with access to personalized resources of the Web-site.
4.1.2. Getting feedback from the User, including by sending notifications, requests regarding the use of the Web-site, the provision of services, processing the User's requests and applications.
4.1.3. Determining the location of the User to ensure security, fraud prevention.
4.1.4. Confirmation of the accuracy and completeness of the personal data provided by the User.
4.1.5. Providing the User with effective customer and technical support in case of problems related to the use of the Web-site.
4.1.6. Providing the User, with his/her consent, product updates, special offers, pricing information, newsletters and other information on behalf of the Web-site or on behalf of the Web-site's partners.
4.1.7. Implementing advertising activities with the consent of the User.
4.1.8. Providing the User with access to the web-sites or services of the Web-site's partners in order to get products, updates and services.

5. METHODS AND TERMS OF PROCESSING PERSONAL DATA

5.1. The processing of the User's personal data shall be carried out without a time limit, in any legal way, including in personal data information systems using automation tools or without the use of such tools.
5.2. The User's personal data may be transferred to the authorized state authorities of the Republic of Kazakhstan only on the grounds and in accordance with the procedure established by the law of the Republic of Kazakhstan
5.3. In case of loss or disclosure of personal data, the Web-site Administration shall inform the User about the loss or disclosure of personal data.
5.4. The Web-site Administration shall take the necessary organizational and technical measures to protect the User's personal data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.
5.5. The Web-site Administration, together with the User, shall take all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

6. OBLIGATIONS OF PARTIES

6.1. The User is obliged to:
6.1.1. Provide information about personal data necessary to use the Web-site.
6.1.2. Update, complement the provided information about personal data in case of changes in this information.
6.2. The Web-site Administration is obliged to:
6.2.1. Use the information received exclusively for the purposes specified in clause 4 of this Privacy Policy.
6.2.2. To ensure the storage of confidential information in secret, not to disclose without the prior written permission of the User, as well as not to sell, exchange, publish, or disclose in other possible ways the transferred personal data of the User, except for the cases provided for in clauses 5.2. and 5.3. of this Privacy Policy.
6.2.3. Take precautions to protect the privacy of the User's personal data in accordance with the procedure commonly used to protect this kind of information in the existing business practice.
6.2.4. Block personal data related to the relevant User from the moment, when the User or his/her legal representative or the authorized body for the protection of the rights of personal data subjects applies or requests to do so, for the period of verification in case of identification of false personal data or illegal actions.

7. LIABILITY OF PARTIES

7.1. The Web-site Administration, which has not fulfilled its obligations, shall be liable for losses incurred by the User in connection with the misuse of personal data, in accordance with the law of the Republic of Kazakhstan, except for the cases provided for in clauses 5.2., 5.3. and 7.2. of this Privacy Policy.
7.2. In case of loss or disclosure of confidential information, the Web-site Administration shall not be liable if this confidential information:
7.2.1. Became public domain prior to its loss or disclosure.
7.2.2. Had been received from a third party prior to its receipt by the Web-site Administration.
7.2.3. Was disclosed with the User's consent.

8. DISPUTE RESOLUTION

8.1. Before applying to the court with a claim on disputes arising from the relationship between the web-site User and the Web-site Administration, it is mandatory to submit a claim (a written proposal for a voluntary settlement of the dispute).
8.2. The recipient of the claim, within 30 calendar days from the date of its receipt, shall notify the claimant in writing about the results of the claim consideration.
8.3. If no agreement is reached, the dispute will be referred to the judicial authority in accordance with the applicable law of the Republic of Kazakhstan.
8.4. The effective law of the Republic of Kazakhstan shall apply to this Privacy Policy and the relationship between the User and the Web-site Administration.

9. ADDITIONAL CONDITIONS

9.1. The Web-site Administration shall have the right to make changes to this Privacy Policy without the User's consent.
9.2. The new Privacy Policy shall come into force from the moment it is posted on the Web-site, unless otherwise provided by the new version of the Privacy Policy.
9.3. All suggestions or questions regarding this Privacy Policy should be reported by phone number specified on the Web-site.
9.4. The effective Privacy Policy is available at https://arsusgroup.com/privacy-policy/.